At www.vicimantra.com, we respect your fundamental right to privacy and take every reasonable step to protect the data we collect. We are committed to maintaining transparency about how and where we use the personal data collected from our users through this website.
1. What Personal Information We Collect
You can browse our website without submitting personal information. However, our system may collect certain technical data such as your device information, IP address, browser type, and visit details through cookies.
We may collect personal data such as your Name, Email ID, Mobile Number, Location, Reason for Enquiry, and Message via our enquiry form. If you choose not to provide this required personal information, we may be unable to offer the corresponding services.
We may share this data for analysis or record-keeping purposes, but we never sell your information.
2. Why We Use Your Personal Information
We use your personal data for the following purposes:
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To respond to your queries and provide customer support
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To improve and tailor our services
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To better understand customer interests and behavior
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To conduct marketing campaigns and send personalized offers (only with prior consent)
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To analyze website traffic and usage through cookies
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To enhance your user experience on our website
3. Data Retention Period
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Existing customers: Data is retained up to 8 years from the date our contract ends.
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Other users: Data is retained up to 3 years from your last interaction with us.
4. Sharing of Personal Data
We may share your information internally across business channels only for the purposes outlined above. We do not sell or share your personal data with third parties for marketing purposes.
However, we may share data with:
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Trusted third-party business partners and agents
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Service vendors, to fulfill your requests
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Contractors working with us
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Government authorities, for reasons of national security or legal compliance
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Law enforcement, in good faith, where required to prevent fraud or protect our rights
5. Third-Party Links
Our website may contain links to third-party websites. If you choose to share your personal information via these links, please review the respective third-party privacy policies. www.vicimantra.com is not responsible for their data practices or policies.
6. Your Data Rights
You have the right to:
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Access the personal data we hold about you
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Object to its use for purposes beyond what you originally consented to
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Request correction or deletion of your data
To exercise these rights, please email us at info@vicimantra.com. Some data may need to be retained to meet legal or compliance requirements.
7. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. We recommend reviewing it periodically. Continued use of the website after any updates will constitute your acceptance of the revised policy.
8. Jurisdiction
All disputes arising out of this policy will be subject to the exclusive jurisdiction of the courts in Narwana, Haryana, India.
9. Disclaimer
This website may contain typographical or clerical errors. Vicimantra.com does not assume responsibility for such inaccuracies. All content is subject to change without notice.
Cookie Policy
What is a Cookie?
A cookie is a small file sent from our website and stored on your device while you browse. It helps us understand user behavior and improve your experience.
Types of Cookies We Use
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Session Cookies: Temporary cookies that are deleted when your session ends
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Persistent Cookies: Stored for a specific duration to remember user preferences and analyze usage
Why We Use Cookies
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To personalize your experience
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To manage sessions efficiently
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To track website analytics (e.g., pages viewed, time spent)
You can refuse cookies by adjusting your browser settings. Note that doing so may affect website functionality.
Third-Party Content
Our website may include third-party content such as articles or statistics for informational purposes only. We do not create or endorse this content and are not liable for its accuracy.
Contact Us
For any privacy-related queries, email us at info@vicimantra.com or use the Contact Us form on our website.
